B&R Discount Appliances 503-747-0048
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Privacy Policy

Last Updated: September 2026

At B&R Discount Appliances ("we," "us," or "our"), we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (www.bandrappliances.com), make a purchase, or schedule a service appointment.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with our website or store, including when you:

  • Register for an account or sign up for service alerts.
  • Place an order for appliances, parts, or delivery.
  • Request an appliance repair or in-home diagnostic service.
  • Submit an inquiry through our contact form or customer support channels.

Types of data collected: Name, billing and delivery addresses, phone number, email address, and appliance details (make, model, serial number, and reported issue). Payment card information is processed directly through secure, PCI-compliant payment gateways and is never stored on our local web servers.

2. How We Use Your Information

We use the information we collect strictly to operate our business and serve you better:

  • Order Fulfillment: To process transactions, coordinate freight delivery, pickup, or schedule repair appointments.
  • Customer Communication: To send order confirmations, delivery tracking, invoices, and service updates.
  • Support & Warranty: To verify your 90-day appliance warranty or 30-day repair service coverage.
  • Website Optimization: To monitor website functionality, repair broken links, and optimize product browsing.

3. Payment Security & Data Protection

We implement comprehensive security measures to ensure the safety of your personal information. All sensitive transactions are encrypted and transmitted via Secure Socket Layer (SSL/TLS) technology.

Payment information is handled exclusively by verified, encrypted payment processors. We do not store full credit card numbers, CVVs, or sensitive financial account numbers on our web server after transaction settlement.

4. Cookies & Tracking Technologies

Cookies are small files stored on your device that enable our site to recognize your browser and retain specific session details. We use cookies exclusively for core shopping functionality—such as remembering items in your shopping cart, preserving login sessions, and gathering anonymized traffic metrics to improve user navigation. You may disable cookies through your browser settings, though doing so may affect cart functionality.

5. Third-Party Disclosure

We do not sell, trade, or rent your personally identifiable information to third parties.

We only share necessary details with trusted partners who directly assist us in conducting business—such as delivery couriers, certified repair technicians, and merchant gateway providers—all of whom are legally bound to maintain confidentiality. We may also disclose information when required by law or to protect the safety and rights of our customers and company.

6. Children's Privacy (COPPA Compliance)

Our website and services are directed strictly to general consumers and commercial property owners. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or solicit personal information from children under the age of 13.

7. Policy Updates & User Consent

By using our website and purchasing our services, you consent to this Privacy Policy. We reserve the right to modify or update this document at any time. Any changes will take effect immediately upon posting to this page, with the revision date noted at the top.

Questions or Privacy Inquiries?

If you have questions regarding this Privacy Policy or wish to request data correction/removal, please contact us:
B&R Discount Appliances • 11030 SW Canyon Rd, Beaverton, OR 97005 • Phone: 503-747-0048 • Email: BandRappliances@gmail.com