Frequently asked questions
What warranty do you offer?
Appliances we sell carry a 90-day parts and labor warranty. Repairs we perform carry a 30-day parts and labor warranty on the parts and work completed.
What does "scratch and dent" mean?
These are new appliances with cosmetic blemishes such as a small scratch or dent, usually from shipping or handling. They work like any new unit and cost noticeably less.
What is a reconditioned appliance?
A used unit that we have cleaned, inspected, repaired where needed and performance-tested before sale.
Do you deliver?
Yes. Local delivery starts at $99, depending on distance, stairs and hookup complexity. We remove and recycle your old appliance for free with any delivered purchase.
Can I pick up an appliance the same day?
Showroom units are ready to go and can usually be picked up right away. Stop by 11030 SW Canyon Rd, Beaverton.
Do you offer financing?
Yes. We partner with Acima and Snap Finance for lease-to-own options. You can apply online or at the store. See the Finance / Lease page for requirements.
How much is a repair diagnostic?
In-shop diagnostics are $100. If you approve the repair, the full $100 goes toward parts and labor. If you upgrade instead, you get a $50 store credit toward a replacement unit.
Do you make house calls?
In-home service is temporarily unavailable while we focus on in-shop repairs. Bring your unit to our Canyon Road shop or call 503-747-0048.
Can I return an appliance?
Returns need approval from management first. Approved returns carry a 25% restocking fee, and delivery and labor charges are non-refundable. Full details are on the Returns page.
Do you take trade-ins?
On select units. Bring it in, or email photos with the brand, model and any issues to BandRappliances@gmail.com for an appraisal.
A product I want is sold out. Can you tell me when it is back?
Yes. Click "Notify me when available" on the product and leave your name, phone and email.
Still have a question? Contact us or call 503-747-0048.